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Return & Refund Policy

 

MaximPeptide does not make any type of guarantee or claims regarding the outcome of your research project.  There is a chance of degradation if the items are handled incorrectly, so we are unable to resell products that have been handled by the purchaser.   However, if you have an issue with a particular product(s) you purchased, you may return the product(s) within 30 days of purchase for a refund or exchange.   If you need any type of return or refund, you must contact us for a RMA form.

Should you happen to receive a shipment that is missing an item please contact us  immediately, so we can send out the missing item.  The shipping will be on us as a way to apologize for the inconvenience.  All orders are documented and photographed prior to shipping to avoid any fraudulent claims.